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Search results for:kb-tickets/new

New System Activation Email Template
polished version of an email template, designed to inform your customers about the transition to the new… Subject: Welcome to the New [Your Business Name] Platform!… Here’s how you can access your new account: Visit our website at [Insert Domain Here]
Moving to the New Ooooby UI
Give your customers a faster, easier experience. Contact Support to check if your account is ready for the new UI!… About the New Ooooby UI… Are you currently on the old or new UI?
Migrating to our new customer experience
Our new customer experience is optimised for mobile devices, follows accessibility best-practices, and offers a flexible, fresh new look… New features are being added to the new UI all the time… New features
Preparing for Our New System: A Guide for Customers
Subject: Exciting Developments: Our Transition to a New System with Ooooby!… Your ongoing support has been a cornerstone of our growth, and this new chapter promises to bring our… Stay tuned for more updates as we approach the launch of our new system
Streamlining Deliveries: How to Create and Assign a New Route Within a Particular Order
Create a new delivery route and reassign existing orders to it within a processing order… 1. Creating the New Delivery Route… 2. Reassigning Orders to the New Route
Updating card details on Ooooby v2
How a customer can update their credit or debit card details on Ooooby when using the new Ooooby customer interface… Enter your new card details carefully. 6… If you need to check your email or banking app, please open a new tab or minimise this one. 8
Frequently Asked Questions: Managing Products in Ooooby
Adding New Products… in Ooooby involves various tasks such as bulk updates, dealing with unavailable products, and adding new… Q: How do I add new products?
Integrating GoCardless Payments with Ooooby: A Comprehensive Guide
Generating New Payments… This guide provides step-by-step instructions on how to match customer details, export new payments,… When exporting new payment data from Ooooby for GoCardless processing, a lodgement date is recorded against
Creating and Managing Surveys in Ooooby
Creating a New Survey… If you are using the new user interface then surveys are not available to you currently… Note: The survey tool can only be used to create surveys to find out how new customers heard about you
Managing Offsets for Non-Weekly Delivery Frequencies
Determining the New Delivery Date… Manual intervention is necessary if the pause and the desired new delivery date straddle an existing