In Ooooby, you can choose to either publish box contents for customers or keep them internal for packing and admin use. This guide walks you through both options, starting with the key decision: to show or not to show.
Step 1: Decide Whether to Show Box Contents
Before setting up your boxes, decide if you want to display contents publicly on your shop page.
✅ Option 1: Show box contents to customers
Enable this if you want customers to preview what's coming in their next box, including:
A list of items
Produce images
Country of origin flags
🚫 Option 2: Keep contents internal
Choose this if you'd prefer not to show contents publicly. You can still enter produce data to:
Support exclusions and preferences
Generate accurate picking and packing lists
Maintain records for organic certification or audits
Step 2: Enable or Disable Public Previews
To control visibility:
Go to Hub Settings
Toggle the following options:
Show public box contents
Show images and country of origin
Hub Settings with both toggles highlighted
What the toggles do:
If both options are on, content will appear on your shopfront with images and country flags.
If both are off, only your team will see the contents.
If the second option is off (images), customers will still see the list of contents with country of origin but no images.
Step 3: Set Up Produce Previews (Required for Both Options)
Whether or not contents are shown publicly, setting up a produce preview helps the system handle customer customisation and box building.
1. Go to Future Orders
Click Create Preview to begin planning the next delivery.
2. Add Produce Details
Navigate to Produce Details
Copy last week’s list if needed
3. Assign Items to Boxes
For more detailed information, go to Curating Weekly Produce for Deliveries in Ooooby.
Step 4: What Customers See
If Both Preview Options Are Enabled
If you've turned on both preview options, customers will see
A clear list of produce included in the next available boxes
Images representing each item
Country flags indicating product origin
An initial taster of contents:
Image display of box contents with provenance flags
If the Image Option is Off
If you've turned on just the box contents, customers will see
A clear list of produce included in the next available boxes
Country flags indicating product origin
Display of box contents with provenance flags.
The customer can then choose to click on the list to view the full list of contents:
Box contents image display popup
If Both Options are Off
No contents are shown
Box product display with no contents shown
Step 5: Benefits of Each Option
✅ If you publish previews:
Builds customer trust and engagement
Helps customers plan meals or request changes
Adds visual appeal to your listings
🔒 If you keep contents internal:
Supports exclusion logic and personalisation
Provides accurate data for packing and auditing
Allows flexibility in changing content at the last minute.
Summary
You control whether customers can preview what’s coming in their box. Either way, creating a produce preview ensures accurate box building and a smooth fulfilment process.
Choose what works best for your hub and your customers.
Note: At present, box contents are only viewable as an "example of" what could be in the box, as all delivery days currently don't show. The contents are only viewable on the shop page.