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Curating Weekly Set Boxes for Deliveries in Ooooby

How to use the Ooooby system to manage contents for set food boxes

Seb Mayfield avatar
Written by Seb Mayfield
Updated over a month ago

Creating a diverse and appealing selection of products for your weekly deliveries is essential for maintaining customer satisfaction and ensuring the smooth operation of your deliveries. Ooooby's system offers a structured approach to managing product selection for your deliveries and previews. Here's a step-by-step guide to curating weekly produce, managing exclusions, and effectively communicating these details to your customers.

Steps to Curate Weekly Produce

1. Accessing Produce Details

  • Navigate: Start by going to Orders -> Future Orders -> View Preview -> Produce Details

2. Creating the Produce Master List

  • Master List: This list includes all products available for the week, serving as a foundation for box contents and top-ups.

  • Copying Previous List: To streamline the process, you can copy produce lists from previous Active Orders. Selecting Copy Previous Event allows you to choose an event to duplicate its master list. Keeping Also Copy Product Produce checked will also copy that week’s specific box contents.

3. Curating Product Produce

  • Box Customisation: Further down the page, under the Product Produce section, you can tailor individual box contents. Here, you specify the exact amount of each product type for each box

  • Grouping Produce: Assigning the same ‘group’ to different produce types allows them to be presented as 'either/or' options, facilitating the management of low-volume product lines.

Curating Steps:

  1. Start with the Largest Box: Input products and amounts for your largest box and save.

  2. Copy to Smaller Boxes: Select the next box size, use the dropdown to choose the previously completed box, and press Copy. Adjust the product and amounts as needed for each box size.

  3. Publishing: To make this information available to customers, navigate back and press Publish Preview.

Understanding Group and Sub Boxes

  • Group Box: Use this to manage potential produce shortfalls by grouping alternatives (e.g. kale OR leeks). Input the same group number for items that could be substituted for each other. E.g. if you have don't have enough kale or leeks to put either item in every box, but you do have enough to put EITHER one of kale or leeks in each box, set them as Group 1. Then, if the same applies to sprouts and cabbage set them as Group 2 and so on. See image below for how this example looks in practice:

  • Sub Box: Known substitutes for the week can be added here. Marking an item as a Sub ensures it doesn't appear as a main box ingredient but is considered for exclusions, helping to avoid including any items a customer has excluded.

Managing Exclusions and Replacements

The system supports advanced management of exclusions and replacements, ensuring no excluded items are added to orders. This feature is particularly useful for planning exclusions and replacements ahead of packing, allowing for more accurate and customer-friendly packing lists. For more information on handling exclusions and replacements read this article.

Conclusion

Effectively managing the selection and presentation of weekly set food boxes is crucial for delivering a satisfactory customer experience. Ooooby's system provides a comprehensive and flexible platform for curating boxes, managing exclusions, and ensuring customers are well-informed about their upcoming deliveries. By following these steps, you can streamline your preparation process, reduce waste, and cater to customer preferences more accurately.

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