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Advice and answers from the Ooooby Team

Search results for:products-faqs

Frequently Asked Questions: Managing Products in Ooooby
A: Adding new products involves accessing the All Products section and entering the product details,… Bulk Changes to Products… Adding New Products
Managing Product Availability in Ooooby: Inactive Products and Crew Only products Explained
Navigate to All Products: Access this from the Admin Dashboard by going to Products -> All Products… Navigate to All Products: Access this from the Admin Dashboard by going to Products -> All Products… What is an Inactive Product?
Organising Products with Categories and Sub-Categories
Overview: Categories, Sub-Categories & Flagship Products… What Are Flagship Products?… are the top-level way to organise your products
Managing Add-On Products in Orders
Deactivating an add-on product… Replacing with another product… Sometimes add-on products become unavailable after customers have placed their orders
Replacing Products in a Closed Order
The Replace Product tool is a powerful feature designed for situations where a product is unavailable… Original Product Replacement Product Multiplier Resulting Quantity 1kg Rice (1 unit… To begin, navigate to your product list within the closed order
How to Use the Bulk-Delete Tool for Active Orders in Ooooby
Efficiently Remove Products and Communicate Changes to Customers… Deleting an Add-On Product… Deleting a Core Product
How to Add Products to Your Ooooby Site
Streamlining Your Product Listings for Enhanced Visibility and Sales… Normal Products: Standard visibility, listed after Flagship and High Profile products in alphabetical… Navigate to the Products section and click on All Products
Managing Changes to Set Box Contents
How to handle replacements, updates, and credits when products change… For specific products: Use the Product Filter dropdown to email only customers affected by that change
Weekly Stock Control
We plan to explore stock control options for core products, shelf-stable products, and subscribable products… Customers interact with stock-controlled products in a straightforward way: They can only add products… Eligible Products
Setting Up Growers in Ooooby: Enhance Transparency and Customer Engagement
Showcase Your Producers to Highlight the Origin of Your Products when selling set boxes… If you don't have set boxes/bags then read this article about how to add products, along with the grower… This guide details the steps to set up growers and suppliers in the system, ensuring that your products