Managing perishable stock can be challenging, especially when items are available for a short time. The Weekly Stock Control feature ensures:
Stock resets every week – Inventory does not automatically roll over from one week to the next.
Order limits apply – Customers can only add items up to the stock limit you set.
Skipped orders do not carry forward – If a customer skips a week, any stock-controlled items in their order are removed instead of shifting to a future week where stock may not be available.
This system prevents customers from ordering out-of-stock products for upcoming weeks, ensuring inventory remains accurate.
Stock controlled products are visible to anyone, regardless of whether they are logged in to an account or not.
Question: What happens if a new customer adds more of an item to their first order than is currently available in stock?
Answer: The system will automatically adjust the quantity to match available stock and notify the customer that the item quantity has been reduced due to limited availability.
Question: What happens if a new customer adds a stock-controlled item to their order, but while they are checking out for the first time, an existing customer completes a purchase that results in the item being oversold?
Answer: In this case, the system allows the item to be oversold, giving you the flexibility to decide how to proceed. Possible actions include:
Informing the new customer that the item is no longer available and issuing a refund
Notifying the existing customer and removing the item from their order
Sourcing additional stock to fulfill all orders
If a product is oversold, the system will show a negative number in the "Remaining" column.
Eligible Products
Weekly Stock Control can be enabled for non-subscribable, add-on products. To make a product eligible:
Go to the product settings.
Uncheck the Subscribable box at the bottom of the product page.
Since fresh inventory levels can fluctuate, we do not allow stock-controlled products to be part of recurring orders. This avoids disappointing customers if stock is unavailable in a given week.
We plan to explore stock control options for core products, shelf-stable products, and subscribable products in the future.
Setting Stock Levels
Stock levels are managed from the Stock Control page under the Products section. By default, stock control is disabled for all products and must be enabled manually.
Stock-controlled products showing stock count for the next two weeks
The stock editing dialog for a stock-controlled product
Stock can be set for up to four weeks, including the current week.
Setting a stock level to zero means the product is out of stock and cannot be ordered.
Out-of-stock products remain visible to customers but cannot be added to their cart.
This allows you to confidently manage inventory, knowing that customers won’t be able to add unavailable products to their future orders.
Products will also need to be visible (i.e. not "crew only") to appear in customer dashboards.
Editing & Monitoring Stock
Stock levels can be adjusted at any time using the Edit button. The editing dialog will display:
Current stock levels for the next four weeks
Stock already consumed
Remaining available stock
Admin Overrides & Overselling
Admins can exceed stock limits – They can manually add products to a customer’s order, even if the stock has run out.
Stock levels can be reduced even after orders are placed – If stock levels are lowered after customers have ordered, it may result in overselling.
If a product is oversold, the system will show a negative number in the "Remaining" column.
These features provide flexibility for businesses but should be used cautiously to avoid over-promising stock.
Customer Experience
Customers interact with stock-controlled products in a straightforward way:
They must be logged in to view and add stock-controlled items.
They can only add products up to the available stock limit.
If they skip a delivery, stock-controlled products are automatically removed from their order.
Customer dialog for a limited-stock product