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Advice and answers from the Ooooby Team

Search results for:automated-customer-emails
Guide to Automated Customer Emails on Our Platform
Learn how automated emails enhance your experience, from registration to order confirmations, and how to customise them… Automated emails are a key part of your journey with us, designed to keep you informed and engaged from… This guide outlines the types of automated emails you'll receive, what triggers them, and how you can
FAQ: Managing Customer Accounts and Payments in Ooooby
Viewing Automated Customer Emails… Q: What do the automated customer emails look like?… A: A specific article is available that showcases the default automated customer emails for reference
Understanding Your Customer Account on Ooooby: Common Questions Answered
Viewing and Managing Automated Customer Emails… To review the automated emails sent to customers, access the article that showcases all default automated… Bulk Changing Customer Debt Limits
Customising Automated Emails in Ooooby: A Detailed Guide
Navigate to Automated Emails: From the admin homepage, select Website -> Automated Emails… Accessing Custom Email Templates… Enhancing communication with your customers through customised automated emails can significantly improve
Overview of Automated Emails Received by Hubs in Ooooby
Automated emails to hubs in Ooooby are instrumental in managing customer relationships and financial… In Ooooby, hubs are equipped with a suite of automated emails designed to streamline communication and… Understanding these emails can help hubs manage their customer relations and financial operations more
Effective Email Communication Within the Ooooby System
Maximising Engagement Through Strategic Email Streams… You can view emails that have recently been sent to a customer in their Customer Overview, in the 'Sent… Automated Emails
How to Use the Email Tool in Ooooby for Effective Communication
Streamline Your Customer Emails with Ooooby's Email Tool… Autocomplete for Customer Names/Emails: Begin typing a customer's name or email to see suggestions… Detailed Guide: Sending Personalised Emails
Refunding A Customer
Refund a customer when they wish the balance of their account to be paid back to them… To refund a customer head to their Customer Overview > Account > press "More Options" > choose "Refund… Refund the customer
Enhancing Customer Communication with the Ooooby Send Customer Email Tool
Ooooby's Send Customer Email tool simplifies the process of sending personalised, targeted emails to… In the customer overview screen, you can now view any emails sent to customers in the last 15 days… Using the Send Customer Email Tool
Mastering Customer Credits on Ooooby
Understanding Customer Credits… Scenario: A customer adds money to their account via cheque, direct debit, or cash… Click Credit Customer