Ooooby

Streamlining Payment Processes for Efficiency and Accuracy

Integrating GoCardless Payments with Ooooby: A Comprehensive Guide

Streamlining Financial Transactions for Shops and Customers

Billing and Debt Management in Ooooby: A Comprehensive Overview

When your shop closes orders, you'll get an email summarising total value, number of orders, and any customers excluded due to debt limits.

Order Summary Email for Shops

Understanding transactions through Stripe - customer payments, Ooooby fees, payouts, and getting money in your bank account.

Understanding Stripe with Ooooby

Information about fees, moving from an existing payment provider to Stripe, including customer migration, and the advantages of Stripe.

Setting up with Stripe

Stripe handles payments for subscriptions. Learn how the optional Link feature speeds up future checkouts without affecting billing.

How Link Works with Stripe

Roobies are credits added to a customer’s account and automatically used before other payments.

Understanding Rooby Balances

Managing Your Ooooby Sales Accounting: A Simple Double-Entry System

Ooooby Sales Accounting

What to do if a customer disputes a payment

Handling Stripe Disputes

How does the Ooooby system handle debt limits for customers with expired cards, and what are the alternatives?

Refund a customer when they wish the balance of their account to be paid back to them.

Refunding A Customer

Crafting Responses to Card Decline Concerns

Handling Customer Payment Issues with Sensitivity and Clarity

How a customer can update their credit or debit card details on Ooooby when using the old Ooooby customer interface.

Updating card details on Ooooby v1

How a customer can update their credit or debit card details on Ooooby when using the new Ooooby customer interface.

Updating card details on Ooooby v2

A Comprehensive Guide to Managing Credits, Refunds, and Bulk Credit Operations

Mastering Customer Credits on Ooooby

FAQ: Managing Customer Accounts and Payments in Ooooby

Seb Mayfield

Louise Dollimore

Davy van de Vusse

Customer billing, payment failures, invoices and debt management

Billing & Payments

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