Introduction
After establishing the names and specifics of your delivery areas and drop sites, the next vital step is to map out the physical delivery zones. This ensures that your deliveries are organized efficiently and reach your customers effectively. This guide will walk you through the process of mapping delivery routes within the Ooooby platform, ensuring no overlap between areas for seamless delivery management.
Creating Precise Delivery Zones
Mapping Delivery Areas
Starting Point:
Navigate to the Crew Dashboard and select Deliveries > Delivery Group Management.
Accessing Delivery Group Mapping:
Click on the Delivery Group Mapping button to begin the mapping process.
Selecting Your Delivery Area:
Use the dropdown menu in the top right corner to choose the delivery area you wish to map, e.g., "Thursday 1 (not mapped)".
Setting Route Boundaries:
Begin by clicking on the map to place your first node.
Continue placing nodes in a clockwise direction, ensuring you follow precise routes (e.g., along roads) if necessary.
To insert a new node between existing ones, change the mode to Reset Boundary Start via the dropdown menu, then double-click on any node to mark it as the new starting point. From there, continue placing nodes clockwise.
Saving Your Work:
Once your delivery area is completely mapped, hit Save.
Proceed to map other areas by selecting them from the dropdown and repeating the steps.
Understanding Delivery Areas in Customer Area Mapping
After saving, your mapped delivery areas will be visible in the Customer Area Mapping section, contributing to the organisation of your delivery service.
Updating the Homepage with Your Delivery Area
The cumulative map of all your delivery areas can be showcased on the Homepage. An Ooooby onboarding manager will transfer this information into the Hub Overview (requires super user access) to reflect your delivery area accurately. If there are any changes or additions to delivery areas, contact Ooooby for updates to your Homepage map.
Best Practices
No Overlapping: Ensure delivery areas do not overlap to prevent delivery confusion and inefficiency.
Regular Updates: Keep your delivery areas up-to-date by contacting Ooooby whenever changes are made, ensuring your Homepage map accurately reflects your current delivery zones.
Conclusion
Mapping your delivery areas is a crucial step in organizing and optimizing your delivery operations on Ooooby. By following these detailed steps, you can ensure that your delivery zones are clearly defined, manageable, and efficiently set up to serve your customers better. Remember, precision in mapping and regular updates are key to a successful delivery service.
A short video explaining route mapping