Skip to main content

How to Use the Ooooby Website

Learn how to add extras, skip or cancel, and check upcoming orders.

Louise Dollimore avatar
Written by Louise Dollimore
Updated over a week ago

Adding Extras

You can add extra items to your box whenever you like:

  • Every week (default) → When you add an item, it will be included in each weekly delivery until you change it.

  • One-off → Select “One-off order” if you only want the item in your next delivery.

Video on how to order products on desktop


Skipping a Delivery

Heading away or need a break? You can skip an order:

  1. Go to your Upcoming Orders in your account.

  2. Select the week you’d like to skip.

  3. Tap Skip this delivery.

  4. If your shop has the option to donate your order, you can also choose to do this here.

Video on how to skip a delivery


Cancelling Your Subscription

If you no longer want your subscription, you can cancel anytime:

  1. Go to Manage Orders.

  2. Click on Account.

  3. Select Cancel subscription and confirm the cancellation.

    Video on how to cancel a subscription


Confirming Your Upcoming Orders

Want to double-check what’s coming?

  • Visit My Orders to see your next deliveries.

  • Any extras or skips will show clearly.

Screenshot of Upcoming Orders Page


The site is designed to work smoothly on your computer, tablet, or phone.

Did this answer your question?