Packing manifests are essential documents in the Ooooby system, designed to streamline the packing and delivery process of individual orders. They provide detailed information for each order, ensuring accuracy and efficiency from the packing stage right through to delivery. Here’s a breakdown of what a Packing Manifest is and its key features.
What is a Packing Manifest?
A Packing Manifest includes all the necessary details required for accurately packing and delivering an order. It can be downloaded and printed from the Delivery Event Details page, offering a practical alternative to box labels, especially when using packaging options like bags.
Key Features of a Packing Manifest
Packing Manifests are comprehensive, including:
Customer Name and Address: Ensures the order reaches the correct recipient.
Delivery Round/Route Order Number: Helps organize deliveries based on routes and sequences.
Delivery Date: Indicates when the customer can expect their order.
Delivery and Customer Notes: Provides additional instructions or preferences related to the order.
Core Item(s): Lists the main product(s) the customer has subscribed to.
Core Item Content: Displays what’s inside the core item if a preview has been created.
Check Boxes for Each Product: Aids in reducing packing errors by allowing packers to confirm each item included.
Add-On Items: Lists any extra items the customer has added to their order.
Delivery Fee and Order Price Total: Breaks down the cost for transparency.
Special Indicators
Chilli Watermark: Signifies Extra Care customers, which are typically new customers needing special attention.
Snowflake Icon: Denotes the order contains chilled/frozen items.
Bread Loaf Icon: Indicates the order includes fresh daily items like bread.
Handling Exclusions
Excluded Products: If a customer has exclusions, these products will be greyed out on the manifest. Bold text highlights if multiple items of a product have been ordered, providing clarity for packers.
Box Manifest Order
The order in which manifests appear on the PDF can be set to align with your packing and delivery preferences, ensuring a seamless workflow. This ordering can be determined by:
Route/Product Priority: Grouped by delivery route, then by box type.
Product/Route Priority: Grouped by box type, then by delivery route.
Day/Route or Day/Product Priority: Organized by delivery day first, followed by either route/product or product/route priority.
Route/Delivery Order Priority: Focused solely on delivery route, printed in the delivery sequence order.
This organization method is dictated by the priority field on routes and products, rather than alphabetical order, ensuring that deliveries are packed and arranged in the most efficient manner possible.
Conclusion
Packing manifests play a crucial role in the logistics of Ooooby’s delivery service, providing all parties involved with the necessary information to ensure that customers receive their orders accurately and on time. By utilizing packing manifests, hubs can improve their packing accuracy, manage special considerations like chilled items or customer exclusions, and streamline their delivery process.