Stripe is a leading payment processing platform designed to make payment as easy as possible for customers. Ooooby has partnered with Stripe to provide payment services.

To use Stripe, we will send you a personal link to set up a Stripe account under Ooooby's group account. If you have an existing Stripe login you can use this to manage both your Ooooby Stripe account and any other Stripe accounts you might have. Sign up should take 10 - 30 minutes depending on your situation. After sign up, we will connect your new Stripe account to your Ooooby account, and you'll be ready to take payments.

When using Stripe, your Ooooby fees include payment processing fees (pricing details here), as opposed to previously where you needed to cover payment fees separately. Additionally, the new plan is based on payments, while previous Ooooby plans were based on sales. You will need to agree to the new pricing plan before using Stripe.

With Stripe, Ooooby's fee will be automatically collected when customers transact through the platform.

After setting up Stripe, all new customer sign ups will be with Stripe. However all existing customers will continue to pay via your old payment provider until migrated. They will need to re-enter their card details so they can be charged through Stripe.

This doesn't have to happen all at once - both payment providers can be supported simultaneously. However you'll want to minimise how long you pay for your old payment provider.

Your Ooooby fees will migrate with your customers. You'll be charged on sales for any customers using an old payment provider, and on payments for customers that have moved to Stripe.

You won't be paying double fees to Ooooby, and will probably save money as there is a lag between payment and sales that we won't collect a fee for.