At Ooooby, we understand the importance of your hub's visual identity, and we're here to help you keep it fresh and reflective of your brand. Changing your hub logo is a straightforward process, managed by our team to ensure consistency and quality across the platform.
Who Can Change Your Hub Logo?
Currently, the update of a hub logo can only be performed by a member of the Ooooby team. This process helps maintain the integrity and alignment of images on our platform, ensuring they meet our specifications and quality standards.
How to Request a Logo Change:
If you're looking to update your hub's logo, simply follow these steps:
Prepare Your New Logo: Before submitting a request, ensure your new logo is in a high-resolution format (JPEG, PNG, or SVG are preferred) and ideally on a transparent background. The optimal dimensions for your logo should be 300x300 pixels to ensure it looks sharp on all devices.
Submit Your Request: Email us at [email protected] with your new logo attached. Please include "Hub Logo Update" in the subject line to help us process your request more efficiently. In the body of the email, kindly mention your hub's name and any specific instructions or preferences you might have regarding the logo placement or size.
Confirmation & Implementation: Once we receive your request, a member of our team will review it to ensure the logo meets our guidelines. We'll then update your hub's logo on the platform. This process usually takes 1-2 business days, and we'll send you a confirmation email once your new logo is live.
Need Assistance?
If you have any questions or need further assistance with preparing your logo, feel free to reach out to our support team. We're here to help make your hub stand out and resonate with your community.
Remember, your hub's logo is often the first thing people notice. Keeping it updated is a great way to reflect any changes in your brand's identity or aesthetic preferences. We look forward to helping you refresh your hub's look!