All Collections
Customers
How to Add a Second Subscription on Ooooby
How to Add a Second Subscription on Ooooby

Simplify Your Deliveries or Share the Joy with a Secondary Subscription

Seb Mayfield avatar
Written by Seb Mayfield
Updated over a week ago

Introduction

Ooooby makes it easy and convenient to add a second subscription to your account, whether it's for a different delivery period or to send regular goodies to a friend or relative. This flexibility allows you to enjoy more of what you love or extend your favorite selections to others. Here's how to set up an additional subscription, step by step.

Adding a Second Subscription for a Different Address

Perfect for Gifting or Supporting Loved Ones

  • Why? Maybe you want to surprise a friend or support a family member with a regular delivery of fresh, local produce.

  • How to Set Up:

    1. Navigate to Customer's Overview > Addresses > Add to input the recipient's address.

    2. After adding the new address, go to Subscriptions > Details and click on Add Subscription.

    3. Select the new address under Existing Address, choose the delivery group or drop site, and click Next.

    4. Select the desired delivery frequency, core product, and any add-ons, then proceed to the confirmation page.

    5. On the Confirm Subscription page, ensure settings are as follows: Bill customer weekly, Pay via None, Untick Charge customer now, then click Next.

  • Result: You'll now have two subscriptions under the account, each with its own address and delivery details.

Setting Up a Subscription for a Different Delivery Period

Ideal for Varied Delivery Needs

  • Why? Enhance your subscription flexibility with additional orders, like a four-weekly speciality box alongside your regular deliveries.

  • Setup Process: Follow the same steps as for adding a second subscription for a different address, but focus on selecting a different delivery period instead of changing the address.

  • Two subscriptions will be displayed for different delivery periods:

  • Adjusting Delivery Dates: If the set delivery date for the four-weekly subscription doesn't align with your expectations, you can easily adjust it by clicking Edit on the subscription detail page, then selecting the correct option from the Next Delivery Offset dropdown.

Key Points to Remember

  • The account holder's payment details and email address will be linked to both subscriptions. It's currently not possible to associate a second subscription with a different email address.

  • This flexibility allows you to manage multiple delivery schedules or send gifts directly through your account with ease.

Conclusion

Adding a second subscription on Ooooby is a straightforward process that opens up a world of possibilities, from gifting to customising your delivery schedule. Whether you're spreading joy or tailoring your orders to fit your lifestyle, Ooooby has you covered. Follow the steps outlined above to enhance your subscription experience today.

Did this answer your question?