Introduction
Ooooby supports customers who find themselves within the delivery areas of more than one hub, meaning they can enjoy the offerings from multiple hubs by creating separate accounts for each one. This article will guide you through the process of managing multiple hub accounts, aiming to make your experience seamless and enjoyable.
Dual Account Setup: A Step-by-Step Guide
1. Signing Up for Multiple Hubs
Eligibility: First, ensure that you reside within the delivery areas of the hubs you're interested in. You can check this on the Ooooby website or by contacting customer support.
Creating Accounts: Customers can sign up and order from each hub independently. Use the same email address for both accounts to keep things simple.
2. Understanding Login Details
Separate Logins Required: Each hub account requires a separate login. This means the customer will have a unique username and password combination for each hub.
Note: While a customer can manually set the same password for both accounts for convenience, remember that these passwords are not synchronized.
3. Navigating Login Confusion
Common Issue: Some customers experience difficulty logging in, especially when switching between hub accounts. This is often due to mixing up login credentials.
Solution: Customers should always double-check which hub account they're attempting to access.
FAQs
Q: Can I link my accounts to make management easier?
A: Currently, Ooooby accounts for different hubs are kept entirely separate, and there is no feature to link them. This ensures the independence and specific management of orders from each hub.
Q: What if I forget which login details belong to which hub?
A: If you've kept the same email for both accounts, you can use the password reset feature on the login page of each hub. Make sure to reset and note down your passwords separately for each account.
Q: Can I use the same payment method for both accounts?
A: Yes, you can use the same payment method across different hub accounts. However, payment details need to be entered separately for each account during the setup.
Conclusion
While managing multiple hub accounts on Ooooby might require a bit of organisation, it's certainly feasible and allows customers to enjoy a wider range of local products. By following the tips and steps outlined above, customers can streamline their experience and avoid common pitfalls associated with multiple account management.